Frequently Asked Questions - Employer
- Is it possible to ‘pool’ units amongst a number of our employees?
- What is DeltaPlan Premium’s fee structure?
- Is it possible to access DeltaTeam’s Expert services without a Member Relationship Manager?
- We don’t wish to pay for services that are not used. How can we be sure that our employees are making use of their memberships?
- We don’t want our employees to access a specific type of Expert service. Can a category be excluded?
- Is it possible to ‘pool’ units amongst a number of our employees?
It is possible to have a pool of units that can be accessed by a number of employees. This allows for varying degrees of usage of expert services from employee to employee, and ensures the organisation is not paying for unutilised units. Please contact us for details.
- What is DeltaPlan Premium’s fee structure?
DeltaPlan Premium’s fee structure depends on the type of Membership chosen as well as other organisational specific factors. Please contact us for a quote for your organisation.
- Is it possible to access DeltaTeam’s Expert services without a Member Relationship Manager?
Yes. DeltaTeam offers a reduced service product called ‘DeltaPlan Basic’. Please contact us for additional details.
- We don’t wish to pay for services that are not used. How can we be sure that our employees are making use of their memberships?
DeltaTeam provides quarterly statements to employers detailing the quantity of Units utilised by Members, as well as a ‘utilisation percentage’, displaying the percentage of units used over the quarter against the total units available for use in the quarter.
DeltaTeam’s policy is to keep Member utilisations as close to 100% as possible. The reason for this is simple - Members gain the most from DeltaPlan Premium when they use their full unit entitlements. Members who gain maximum utility are more likely to recommend DeltaPlan Premium to others.
- We don’t want our employees to access a specific type of Expert service. Can a category be excluded?
Yes. DeltaTeam can exclude any particular category or sub-category of Expert service based on a Client organisation’s request.